Privacy Policy

Last updated: April 27, 2026

Who we are
Information we collect
How we use your information
Sharing your information
Cookies and tracking
Data retention
Your rights
California Privacy Rights (CCPA)
Security
Third-party links
Changes to this policy
Contact us

Central Coast IT ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at centralcoastit.com or engage with our services.

Please read this policy carefully. If you do not agree with its terms, please do not access the site or use our services.

1. Who we are

Central Coast IT is a managed IT services provider based in Atascadero, California. We operate under AVETTA Global and provide managed IT, cloud services, and cybersecurity to businesses across the Central Coast of California.

Contact details:
Central Coast IT
Atascadero, CA 93422
Email: sales@centralcoastit.com
Phone: (310) 601-8336

2. Information we collect

Information you provide directly

We collect information you provide when you:

Submit a contact form or quote request on our website
Send us an email or call us
Subscribe to our newsletter or blog
Apply for a position with us
Enter into a service agreement with us

This may include your name, company name, email address, phone number, job title, and the content of your messages.

Information collected automatically

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.

Information from service delivery

When we provide managed IT services to your business, we may access and process data on your systems as part of delivering those services. This is governed by our service agreements and applicable data processing agreements, not this Privacy Policy.

3. How we use your information

We use the information we collect to:

Respond to your enquiries and provide quotes
Deliver and improve our managed IT services
Send you service communications and updates
Send you marketing communications about our services, where you have given consent or where we have a legitimate interest
Comply with legal obligations
Protect the security and integrity of our systems and services
Analyse website traffic and improve our website

We do not sell your personal information to third parties.

We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and delivering our services, including hosting providers, email service providers, and analytics tools. These providers are contractually required to protect your information.
AVETTA Global group companies: Our parent company and sister companies within the AVETTA Global group, where necessary for business operations.
Legal authorities: Where required by law, legal process, or to protect the rights, property, or safety of Central Coast IT, our clients, or others.
Business transfers: In connection with any merger, acquisition, or sale of all or part of our business, in which case your information may be transferred to the acquiring entity.

5. Cookies and tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our website. We use this data in aggregate form to improve our site.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. For enquiries and quote requests that do not result in a service agreement, we typically retain information for up to 2 years. For active clients, data is retained for the duration of the service relationship and for a period thereafter as required by law.

7. Your rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request that we correct inaccurate information.
Deletion: The right to request that we delete your personal information, subject to certain exceptions.
Objection: The right to object to our processing of your personal information for direct marketing purposes.
Portability: The right to receive your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at sales@centralcoastit.com. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information.

Your CCPA rights

Right to know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
Right to delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to opt out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us at sales@centralcoastit.com or call (310) 601-8336. We will verify your identity before processing your request and respond within 45 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and secure network infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

10. Third-party links

Our website may contain links to third-party websites, including our partner companies AVETTA Global and AVETTA Cloud. This Privacy Policy applies only to centralcoastit.com. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Central Coast IT
Atascadero, CA 93422
Email: sales@centralcoastit.com
Phone: (310) 601-8336

Also see our Terms of Service. For service-specific data processing agreements, please contact us directly.